In the unlikely event that you are not 100% satisfied with every aspect of your order, please let us know and we’ll do our best to make you happy!

You can also get a no-quibble refund by returning your stars to:

  • Pretty Stars
  • 41 Ermine Street
  • Broughton
  • DN20 0AH

Please note that you will have to bear the costs associated with returning your order to us unless the goods are faulty or we have sent you the wrong item.